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Presentation travel agency Gabon Libreville

MP-SERVICES, a Franco-Beninese company registered in the Cotonou trade register, is developing a network of service providers in the French-speaking sub-continent who will accompany you on your trips to Africa.

By contract MP-SERVICES undertakes , on behalf of its providers selected for their quality of services, on the services provided by its VOYAGE AFRIQUE ONLINE network, through detailed general conditions of sale , under contracts of a few days to a few months with guaranteed continuity of service. Payment is made easier thanks to secure and diversified payment methods corresponding to the currency of the contract.

GABON VOYAGE AFRIQUE ONLINE is committed through commercial conditions that secure the execution of your services in Gabon

The same clear and transparent trading conditions for all countries in Africa

OUR CONTRACTS AND THE "GOOD PERFORMANCE" GUARANTEE OF THE SERVICE

We have two types of contract

In addition to this, you will need to know more about it.

Contracts denominated in euros are invoiced in euros and benefit from a performance guarantee via our TRUSTED THIRD PARTY (for payments by bank card) which makes it possible to benefit in particular from a reimbursement guarantee in the event of cancellation or modification of contract during execution. For other payment methods, you must provide your contact details and your bank details to benefit from the performance guarantee. These refunds are made, either by crediting the bank card, in the case of a bank card payment, or by bank transfer if the payment was made by bank transfer or direct debit.

Invoicing in EUROS includes, in addition to the price of the service, the costs of trusted third parties, the collection costs, the transfer costs and the exchange costs . Each financial transaction is subject to a detailed account statement.

In addition to this, you need to know more about it.

Contracts denominated in CFA F do not include transfer and exchange costs, they are at your expense, in addition these contracts are not covered by the performance guarantee.

INVOICING AND PAYMENT OF YOUR SERVICES

The choice of method and terms of payment are defined by the contract:
Contracts denominated in euros : You have several payment methods , by credit card, bank transfer or SEPA direct debit mandate, subject to acceptance of your file by our IMT-SERVICES service representative , these payments are domiciled in France and you benefit from the application of the rules of French law.

Contracts in CFA F : you have two payment methods, by transfer with payment of transfer and exchange fees, in cash in CFA francs, for cash payments in foreign currencies the amount will be calculated on the purchase price of the currency by the bank. These payments are domiciled at the place where the service takes place and you benefit in this case from the applicable law rules of the country where the service takes place, in this case GABON;

CANCELLATION OF THE RESERVATION OF YOUR SERVICE

For any cancellation made FIFTEEN DAYS before your pick-up date, you can benefit from the reimbursement of your deposit under the conditions defined below, after this period the deposit remains acquired from MP-SERVICES.

In addition to this, you need to know more about it.

Cancellation on time : entitles you to a refund of your deposit, less the reservation costs. The reimbursement will be made according to the method of payment, by PAYPAL by credit, from your bank card, or from your PAYPAL account, by bank transfer in other cases, after deduction of reservation and reimbursement fees. These fees correspond to 6% of the amount of the reservation plus 2 euros per reimbursement. For customers who have chosen the SEPA direct debit mandate, the cancellation fees are 10% after the withdrawal period;

Cancellation after the deadline : the 30% deposit paid at the time of booking will be acquired for the benefit of MP-SERVICES, for cancellations 24 hours before the start of the service, the costs are increased from the first day of service for rentals, for ticketing services, any reimbursement will depend on the transport provider. For customers who have chosen the SEPA direct debit mandate, the cancellation fees are 30% after the first due date, and increased by the first day of service in the case of a cancellation 24 hours before the start of the service.

TERMINATION DURING THE CONTRACT

Automatic termination by MP-SERVICES: MP-SERVICES may automatically terminate the contract for reasons of serious breaches on the part of the customer during the performance of the contract, or in the event of non-payment of the down payments defined by this contract. The termination indemnity will be 30% of the amount of the contract. This compensation will be deducted from the reimbursement of sums already paid by the customer at the time of the termination date.
Termination during the contract by the customer : A termination during the execution of the contract by the customer gives rise to the payment of a termination indemnity in favor of MP-SERVICES in an amount equal to 25% of the amount of the contract . This compensation is deducted from the sums actually collected and reimbursed to the customer (excluding supplements) .

Specific commercial conditions for each type of service in Gabon

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